• Laboratory analysis is carried out in accordance with professional standards
  • Quality management systems are applied and upgraded to achieve 100% customer satisfaction of users of lab services.
  • All employees involved in laboratory work have to be knowledgable about quality systems and have to apply all principles of quality management as well as follow written laboratory procedures
  • Management of the laboratory must ensure that the lab meets all conditions of the international standards SRPS ISO IEC 17025:2006 and to continuously improve the effectiveness of the quality management system
  • Management must improve worker motivation by creating favourable working conditions and increasing awareness of the importance of team work
  • All staff in their daily activities must be mindful of environmental protection principles and professional in their handling of equipment, chemicals and energy resources